Closed Captioning Coordinator

Discovery Inc.
March 22, 2020
Knoxville, TN
Job Type


Discovery Inc.

Closed Captioning Coordinator


Job ID: 26389
Type: Company Employee Full-Time
# of Openings: 1
Category: IT & Technical Operations


Create closed caption files by editing existing captioning and/or transcribing show dialogue into caption blocks.

This role will emphasize editing existing timed transcripts for accuracy and grammar. The ideal candidate will be able to quickly find and fix minute errors between text and audio.


1. Ensures that closed captioning work and files comply with Federal Communications Commission regulations and brand standards
2. Edits machine-generated timed transcripts to match program audio; this may include correcting minute discrepancies between transcript and program audio
3. Utilizes closed captioning software to create caption files and/or edit existing caption files
4. Transcribes text from audio soundtrack of programs
5. Formats text into readable caption blocks and assigns time code synced to show audio
6. Performs final review of shows with captions to check for spelling, grammar, or punctuation errors as well as ensure proper positioning of caption blocks
7. Coordinates with manager and other captioning staff to complete each day's schedule
8. Uses and manages caption and video files throughout the captioning workflow
9. Utilizes multiple databases to research/confirm various show metadata and statuses
10. Utilizes reference materials and the Internet to research terms, locations, foreign phrases, etc. to verify caption accuracy
11. Other tasks as described by department manager


Education & Experience
* Bachelor's degree or equivalent work experience
* Generally 2-4 years of experience in area of independent responsibility
* Strong background in English, preferably with a focus on editing

Knowledge, Skills & Abilities
* Attention to detail and strong editing skills
* Superb listening skills (candidate will be required to ensure transcripts match audio for both correctness and sync)
* Ability to interact with internal and external peers and/or managers to exchange semi-complex information related to assigned activities
* Application of basic functional/technical and business knowledge of the organization's operations, methods, and practices
* Ability to adapt work pace and priorities in order to meet deadlines and goals
* Ability to learn software, systems, and technical processes relevant to closed captioning production and administration
* Advanced typing speed (75wpm or more) would be preferred
* Strong PC background with demonstrated proficiency in common office productivity tools (e.g. spreadsheet, text editor, email software)

* Strong organizational skills with ability to act independently and responsibly
* Capacity to juggle multiple tasks in a fast-paced environment
* Excellent written and verbal communication skills
* Must be able to work collaboratively with team members
* Ability to work independently as well as in cross-functional groups
* Employees will also perform other duties and responsibilities as assigned
* Must have the legal right to work in the United States
knoxville, tennessee, knox, knx, tn
Discovery Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

EEO is the Law

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If you are an individual with a disability and need an accommodation during the application process, please send an email request to PI119218561

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